The Vision
Government should construct and maintain drivable streets, create efficient processes for repair of traffic signals and roads and minimize disruption to citizens and businesses.
To reach for this vision, City officials must commit to an action plan to cause the achievement of each of the following policy goals:
Improvement of Department of Public Works (DPW) procurement and legal review processes to integrate best practices and strategic objectives, including more efficient project delivery.
A 10-year strategic plan and funding strategy for maintaining roads and reducing potholes.
Improved DPW dashboards that publish key performance indicators along with relevant output data.
Full implementation of a regularly updated public report about 311 calls for service and response times and a communications strategy to improve public awareness of this data.
A right-sized DPW staffing model, including consideration of administrative and contract management staff, set by research and analysis to identify best practice levels.
A comprehensive strategy for adequately funding and staffing DPW according to the right-sized model.
Collaboration with local and industry experts to seek and implement feedback and best practices.
